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Jet Airways Flier Drags Airline To Regulator Against Misleading Customers

May. 17 Economy, Travel, Unrest Strikes Comments

[New Delhi] Jet Airways Flier Drags Airline To DGCA Against Misleading Customers
A Flier has dragged the airline to aviation regulator DGCA as he sought a probe into the delay of one of its flights after accusing the airline of misleading the passengers regarding the cause behind the same.
Alleging that the airline delayed a Mumbai to Jaipur flight last week due to “non-availability” of a pilot and not for “ATC clearance” as repeatedly announced by the commander, Mehmood Abdi, a Mumbai-based corporate lawyer, has urged DGCA “to initiate inquiry into the matter and put remedial steps in place so as to prevent recurrence of such suffering to air passengers”.
A Jet Airways spokesperson confirmed that the two-hour delay faced by the May 13 flight was due to the non -availability of flight crew.
” Abdi stated in his complaint.that Passengers with kids and old (people) got restless and there was lot of commotion in the aircraft. Passengers rushed to aerobridge and sought to deplane but no responsible person (from Jet Airways) was available. It was very irresponsible on the airline’s part,
Source Agency

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