[Chandigarh,Punjab]Only 0.01% Cases Relating To Punjab Right to Service Act, 2011 Are Pending . Punjab Government Claims that only 521 applications which is only 0.01% of the total applications for availing services are pending beyond time line.
As per Punjab Authorities 8,64,85,925 applicants have been provided notified services till July, 2016 since the inception of Punjab Right to Service Act, 2011 which includes 28,99,818 applicants during July, 2016.
Apart from this, suo-moto action in 803 cases on the complaints received by the Commission from various sources was initiated out of which 762 cases have been resolved leaving only 41 such applications for which matter is being pursued with the concerned authorities for early disposal.
Out of 1267 and 267 appeals filed before the 1st and 2nd Appellate Authorities,
1259 and 264 appeals respectively have been disposed of by the concerned authorities. Similarly
42 Revisions out of 44 received by the Commission have been disposed of.
85 officers/officials have been penalized by Commission as well as by 2nd Appellate Authorities for willful default in not adhering to the time lines notified by the State Govt. under Punjab Right to Service Act, 2011.
Help Desk with telephone No. 0172-2790182 has been set-up in the office of Commission for providing information to General Public regarding the services being rendered under the Act; procedure for obtaining these services and other queries relating to the service delivery of notified services, added the spokesman.
Commission has so far referred more than 666 complaints not covered under the Act, to various authorities for sympathetic consideration under intimation to the applicants